Shipping policy
✨ Shipping Policy – SouqBurj ✨
At SouqBurj, we aim to deliver your orders quickly and safely across the UAE 💖
🚚 Shipping Locations
We currently deliver across the United Arab Emirates (UAE) 🇦🇪
⏱️ Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or public holidays
📦 Delivery Time
- Standard Delivery: 5–10 business days
(Delivery time may vary depending on location and product availability)
💸 Shipping Charges
- Shipping charges will be calculated at checkout
- Free shipping may be available on selected offers 🎉
🔎 Order Tracking
Once your order is shipped, you will receive a tracking number via email 📩
⚠️ Delays
Delivery may be delayed due to:
- High order volume
- Courier issues
- Customs or unforeseen circumstances
📍 Incorrect Address
Please ensure your shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
❗ Damaged or Missing Items
If your order arrives damaged or incomplete, contact us within 48 hours with photos/videos 📸 so we can assist you quickly.
📩 Contact Us
For any shipping-related questions, reach out to us at:
arslanrajput17a@gmail.com